Commission Fraud Detection – AI for DSA Auditing
Built an anomaly detection engine to audit Direct Selling Agent commissions and detect overpayments and irregular behavior.
A bank wanted to automate auditing of commission payouts to prevent abuse by agents gaming the disbursal system.
Business Challenges
- Overpaid commissions due to misaligned rules
- Difficult to detect fraudulent approval loops
- Manual audits missed subtle anomalies
Plenum’s Solution
- Built ML pipeline to detect DSA behavior outliers using PCA and clustering
- Integrated commission logic with loan disbursal patterns
- Created fraud alert dashboard for internal audit
Key Capabilities Used
- Unsupervised Clustering
- Behavioral Analytics
- Commission Auditing
- Alert & Case Review UI
Outcomes & Impact
Reduced commission abuse risks via early alerts
12%
Detected overpayment anomalies
80%
Improved auditor productivity with faster triage
Technologies
Implemented
Momentum AI
PCA
Inset BI
Sklearn
What Our Clients Say
As an ERP company, Plenum is trusted by professionals for insight-driven design, branding, and innovation.
Plenum showcases deep knowledge and a thorough understanding of every project they undertake. Their expertise allows them to anticipate challenges and provide effective solutions, ensuring smooth progress. This strong foundation, combined with clear communication, enables them to deliver high-quality results well ahead of schedule.